Terms and Conditions

Baobab Biotechnology UK LTD

Effective Date: 14/04/2026

1. About Us

Baobab Biotechnology UK LTD (“we”, “us”, “our”) operates the website https://baobabbiotech.com.

Registered Office:
9 Hill Court, Hill Rise, EN6 2RP, Potters Bar, United Kingdom
Company Number: 16433536

2. Acceptance of Terms

By accessing this website, applying for a trade account, or purchasing products from us, you agree to be bound by these Terms and Conditions. If you do not agree, you must not use this website or our services.

3. Business Customers Only

Our products and services are supplied exclusively to veterinary professionals and businesses.

By placing an order or creating an account, you confirm that:

You are acting in the course of a business
You are a qualified veterinary professional or authorised purchaser
All information provided is accurate and complete

We reserve the right to verify credentials (e.g. professional registration, company details) and to refuse or withdraw supply at our discretion.

4. Trade Accounts

4.1 Eligibility

Trade accounts are available to:

Registered veterinary practices
Licensed veterinary professionals
Approved commercial partners

4.2 Account Responsibilities

You agree to:

Maintain accurate account information
Keep login credentials secure
Notify us of any changes to your status or details

You are responsible for all activity conducted under your account.

4.3 Approval and Termination

We reserve the right to:

Approve or decline applications
Suspend or terminate accounts where:
- Payment terms are breached
- Misuse or regulatory risk arises
- False information is provided

5. Product Classification and Use

Products supplied by Baobab Biotechnology UK LTD, including Regenesis Vet™ R.I.A.D®, are:

Veterinary blood-processing devices
Not classified as veterinary medicinal products
Not intended to diagnose, treat, or cure disease

All products are supplied for professional veterinary use only. Responsibility for use, application, and clinical outcomes rests solely with the veterinary professional.

6. Orders and Acceptance

All orders are subject to acceptance
We reserve the right to refuse or cancel orders at our discretion
Order confirmation does not constitute acceptance until processed

We may prioritise supply based on availability and contractual obligations.

7. Pricing and Commercial Terms

Prices are quoted in GBP (£) unless stated otherwise
VAT will be applied where required
Trade pricing is confidential and must not be shared

Prices may vary depending on:

Volume
Region
Supply agreements

We reserve the right to amend pricing with reasonable notice.

8. Payment Terms

Unless otherwise agreed in writing:

Payment may be required in advance, particularly for initial orders
Credit terms (if offered) are subject to approval
Late payments may result in:
- Suspension of supply
- Withdrawal of credit terms

Interest may be charged on overdue amounts in accordance with the Late Payment of Commercial Debts (Interest) Act 1998.

9. Delivery, Risk, and Title

Delivery times are estimates only
Risk transfers upon delivery
Title to goods remains with Baobab Biotechnology UK LTD until full payment is received

Customers are responsible for ensuring accurate delivery details.

10. Returns and Claims

Returns must be authorised in advance
Products must be unused and in original packaging
Certain items may not be eligible for return due to hygiene and safety considerations

Any issues must be reported within a reasonable timeframe.

11. Restrictions on Resale

Unless expressly authorised in writing:

Products may not be resold outside the purchasing organisation
Products may not be exported or redistributed internationally

Approved distributors will operate under separate written agreements.

12. Limitation of Liability

To the fullest extent permitted by law:

Our liability is limited to the value of goods supplied
We shall not be liable for indirect or consequential losses
We do not accept liability for outcomes arising from product use

Responsibility for use rests with the veterinary professional.

Nothing in these Terms excludes or limits liability for:

Death or personal injury caused by negligence
Fraud or fraudulent misrepresentation
Any liability that cannot be excluded under applicable law

13. Intellectual Property

All website content, including text, branding, logos, and materials, is the property of Baobab Biotechnology UK LTD or its licensors.

You may not:

Copy, reproduce, or distribute content without permission
Use our branding without prior written consent

14. Website Use

You agree not to:

Misuse this website
Attempt unauthorised access
Use the website unlawfully

We do not guarantee that the website will be uninterrupted, secure, or error-free.

15. Third-Party Links

This website may contain links to third-party websites. We are not responsible for their content or practices.

16. Cookies and Data Protection

This website uses cookies and processes personal data. Please refer to our Privacy Policy for full details.

17. Changes to Terms

We reserve the right to update these Terms and Conditions at any time. Continued use of the website or services constitutes acceptance of any changes.

18. Governing Law

These Terms and Conditions are governed by the laws of England and Wales.

Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

19. Contact

Baobab Biotechnology UK LTD
9 Hill Court, Hill Rise, EN6 2RP, Potters Bar
Email through Contact

Trade Account Terms

1. Eligibility for Trade Accounts

Trade accounts are available exclusively to:

Registered veterinary practices
Licensed veterinary professionals
Approved distributors or commercial partners

By applying, you confirm that all provided details (including professional registration and company information) are accurate and up to date.

We reserve the right to:

Approve or decline applications at our discretion
Request verification (e.g. RCVS registration, company details)
Suspend or terminate accounts where necessary

2. Account Responsibilities

Account holders agree to:

Maintain accurate contact and billing information
Ensure login details are kept secure
Notify us of any changes to business or registration status

You are responsible for all activity conducted under your account.

3. Ordering Under Trade Accounts

Orders may be placed via website, email, or agreed channels
All orders remain subject to acceptance
Minimum order quantities may apply depending on product and supply terms

We reserve the right to prioritise supply based on stock availability and contractual obligations.

4. Pricing and Commercial Terms

Trade pricing will be provided upon account approval
Prices are confidential and must not be disclosed to third parties
Prices may vary depending on volume, region, and supply agreements

We reserve the right to adjust pricing with reasonable notice.

5. Payment Terms